HelpAppointmentsAdd to my calendar

Add to my calendar

Once a visitor has booked, they can put the appointment in their own calendar with one press, so it turns up as a reminder on their phone.

Everyone Where: The visitor's appointment page 1 min read
Quick answer. On the confirmation screen after booking, and on the personal appointment page, the visitor chooses Apple / Outlook (.ics file) or Google Calendar under Add to my calendar. Nothing to set up on your side.
Example Daniel books a haircut for Saturday at 10:30. On the confirmation screen he chooses Google Calendar under Add to my calendar. His calendar shows “Haircut at Luxe Studio”, and Saturday morning his phone reminds him.

How a visitor uses it

  1. Book an appointment, or open the personal link from the confirmation email. See Managing an appointment.
  2. Under Add to my calendar, choose Apple / Outlook (.ics file) or Google Calendar. The first saves a calendar file the phone or computer opens. The second opens Google Calendar with the appointment filled in.
  3. Save it in the calendar. The calendar then reminds the visitor in its own way.

What goes into the calendar

  • A title such as Haircut at Luxe Studio, or Appointment at Luxe Studio when there is no service.
  • The start and end time, from the line's appointment length. It shows at the right time even if the visitor's phone is in another time zone.
  • The location's name as the place, and the visitor's own link to see, change or cancel the appointment.
  • Nothing private. No phone number, email or name goes in, because a calendar may be shared with family or colleagues.
Moving or cancelling updates their calendar too. When the appointment is moved or cancelled — by your team or by the visitor — the email the visitor gets carries an updated calendar file. Opening it moves the entry to the new time, or marks it cancelled. This works for an entry saved with the Apple / Outlook file. An entry added with the Google Calendar link is not linked to the file, so the visitor changes or deletes it by hand — as does a visitor who gave no email.

Related: Managing an appointment