HelpWhat your visitors seeShare my place
Share my place
A visitor who is waiting can send their place in the line to someone else. The other person sees the same live page — how many people are ahead and when it is nearly their turn.
Quick answer. While their visit is live, the tracking page has a Share my place button. It makes a separate view-only link. Anyone who has that link can see the place in the line, so it should only go to people the visitor trusts. You do not set anything up.
Example Priya joins the line at the clinic, then goes to the car to wait with her father. She presses Share my place and sends it to her sister, who is shopping nearby. Her sister can watch the line move and knows when to head back.
How a visitor uses it
- Open the tracking page. It is the link the visitor got when they joined. See The free tracking link.
- Press Share my place. On a phone that can share, the phone's own sharing menu opens. On a computer, a small panel opens with Copy link and Send on WhatsApp.
- Send it to the person. The panel says “This link only shows the place — it can't change anything.”
Anyone with the link can see the place. The shared page shows a place in the line, so anyone the link reaches can see it. Tell visitors to send it only to people they trust, and not to post it where strangers can see it.
What the other person sees
| Where the visitor is | What the page says |
|---|---|
| Waiting | “Their number” and “People ahead of them”, with a count. |
| Next | “They're next up”. |
| Called | “It's their turn — they're being called now”. |
| On hold | “Their place is on hold”. |
| Visit over | “This visit has ended” — there is nothing more to follow. |
- It is a separate link. It is not the visitor's own tracking link, so the person cannot cancel the place, leave the line or see the visitor's recovery code.
- A link that is incomplete, or for a visit that is over, says “This link isn't valid”.
Common questions
| Question | Answer |
|---|---|
| Do I have to turn it on? | No. The button is on the tracking page while the visit is live. |
| Does it cost anything? | No. It is a link the visitor sends, not a message sent by turnda, so it uses no visits and no message allowance. |
| The panel says it could not make a link. | Ask the visitor to press the button again. |
Related: The free tracking link