Data & privacy

This page is your privacy control room — your agreement status, how long visitor details are kept before they're auto-deleted, exporting your setup, and handling a visitor's data request.

The data processing agreement card shows whether it's accepted, and when. The agreement itself is published at turnda.com/dpa. In plain terms, you are the data controller for your visitors' information and turnda is your processor — the standard relationship for a tool that handles data on your behalf. Every company that processes data on turnda's behalf, and where that data is stored, is listed at turnda.com/sub-processors.

Short by design — turnda holds visitor personal data only as long as it's useful, then removes it for you.

Reports keep your visit history (without visitors’ personal details) for as long as your account is open; personal details are erased after your retention window (2 days by default).

You do not have to write a privacy line for your visitors — turnda puts one on the pages that collect their details, at the moment they are asked.

It is a short sentence with Privacy and Terms next to it, both opening in a new tab so nobody loses what they were typing.

• It never quotes a deletion period. That is your setting above, and any number here would be invented.
• It links the published Privacy and Terms, not the versions inside the app — those are written for you as the business owner and would confuse a visitor.

Two more tools live here — Export my data downloads your account configuration as a JSON file or an Excel workbook, and Visitor data requests lets you look up or erase the data held on one person. Closing the account is also reached from here.

The plain-English promises behind your data.

Where to read the rules, and when they change.