HelpLobby TV, displays & devicesDevice settings & scheduling
Device settings & scheduling
Each paired device has its own settings — the display it shows and how it fits the physical TV — plus an optional schedule so the right display shows at the right time of day.
Which display & how it fits
In a device's Device settings, pick the Display it shows — one of this location's saved displays, or the built-in Standard display.
Displays fail to load? It says "Couldn't load your displays. Refresh the page and try again." — don't read that as "I have no displays." Refresh the page and open the device settings again.
The four TV-fitting settings only appear once you pick one of your own designs. Choose a display you built in Displays and four more settings appear underneath — Device size, Rotation, Keep clear of the edges and How the display sits on this device. On the built-in Standard display they are not on the screen at all, so there's nothing to hunt for.
For example If your TV is mounted sideways and you have never opened Displays, there's no Rotation control to turn. Design a display in Displays first, put it on this screen, and the four settings appear.
| Setting | Choices | What it does |
|---|---|---|
| Device size | S, M, L or XL | “Roughly how big this TV is, so text is sized to be readable on it.” S shows fewer, bigger rows, so what remains is readable from across the room. M shows the display as designed. L and XL show proportionally more rows, in step with their average screen size. |
| Rotation | 0°, 90° or 270° | “Turn the picture if the TV is mounted sideways.” |
| Keep clear of the edges | 0%, 2.5% or 5% | For older TVs that trim the outer edge of the picture. It already sits at 2.5% on a screen nobody has touched, which is why a display normally has a small margin all round. Raise it to 5% only if something still looks chopped off, and drop it to 0% if you want every last pixel on a modern screen. |
| How the display sits on this device | Fit — show it all, or Fill — cover the device | “Fit shows the whole display, with bars if the device is a different shape. Fill covers the whole device and may trim a sliver at the edges.” Choose Fit when every panel must stay visible; choose Fill when bars would look wrong and losing a sliver at the edge is fine. A screen only a few percent off 16:9 is filled anyway — see Odd-shaped screens that still fill in Display look & sound. |
Why S looks different It doesn't shrink the text — it shows fewer rows, so the ones left are bigger and easier to read from across the room. L and XL do the opposite: they show more rows.
Show one counter's calls
A screen can be tied to one counter of its line, so it shows only the calls to that counter. Choose it under "Show calls for" in the device's Device settings. Every screen starts on "The whole line".
For example A clinic has three consulting rooms on one line, with a screen outside each. Set the screen outside Room 2 to show calls for Room 2, and it shows only the numbers called to Room 2 — not Room 1's or Room 3's.
The waiting list on that screen is still the whole line's. Nobody in the waiting room knows yet which room will call them, so every screen keeps showing everyone who is waiting.
Don't see "Show calls for"? It only appears when the device's line has two or more counters. With a single counter, the whole line and that counter are the same thing. Add counters under Counters.
If the counter is removed The screen does not go blank — it goes back to showing the calls for the whole line. The Devices list marks it "Counter removed — showing the whole line" until you pick another counter or save it as the whole line.
Scheduling displays
Add a schedule to swap displays automatically — a list of slots, each with a display, day chips and a from/to time.
For example A "now serving" display runs during opening hours and a quieter notice display after close. No slots means the screen just shows its chosen display all the time.
Three rules to know before you build one, because each of them surprises people.
| Rule | What the screen says |
|---|---|
| A slot can only name a display you designed | The built-in Standard display is not offered, so a schedule can never switch a screen back to the plain one, and it can never switch the screen to nothing at all. |
| When two slots overlap, the first one in the list wins | “When slots overlap, the first one listed wins.” |
| Ticking no days means every day, not no days | “No days ticked — this runs every day. Use Remove to disable it.” So to turn a slot off, delete it — don't untick the days. |
Remote control
Manage the TV without walking over to it. The panel says it plainly — "Send a one-off command to the paired device — the TV acts the moment it next checks in."
Allow a few seconds Only one command can be in flight at a time.
| You press | What happens |
|---|---|
| Reload | Makes the TV reload the display, to pick up a change straight away. |
| Identify | The screen flashes a full-screen panel for about eight seconds showing that screen's name and code. This is how you tell which of four TVs in a lobby you are about to change. |
| Replace device code | Gives the screen a brand-new address and the old one stops working immediately, so a TV showing the old link goes dead until it is pointed at the new one. Use it when a screen changes hands or a link has got out — never as a way to fix a blank display. |
| Preview on the TV | Puts the design you're looking at onto the real screen for about a minute, then the screen goes back to whatever is assigned to it. This is how you answer "will this actually look right on my TV?" before committing to it. Only offered when the screen is set to one of your own designs. |
| Unpair | Disconnects the TV but keeps the screen in your list, ready to pair again — "Unpaired. Pair a TV to it whenever you're ready." It also replaces the display's web address, so the old link goes dead — the confirm says so. How the screen is set up (display, size, rotation, schedule) is kept. |
The exact confirm message "The TV showing it stops, and its device code is replaced so the old link can't be reopened."
“This TV has its own settings” If someone has changed the rotation or the edge margin with the remote on the TV itself, an amber note on the device says so. Those settings on the TV win over the ones here until you press Clear on the TV; the TV drops them the next time it checks in.
Unpair vs. removing the screen Removing the screen altogether is a different button on the Devices list, and it takes those settings with it. Both ask you to confirm first.
Half-changed settings aren't lost silently. If you close the settings panel with unsaved edits, turnda asks "Leave without saving?" and tells you your changes have not been saved — so choose Stay on this page and press Save, or choose Leave and discard on purpose.
Edges of the display cut off? Some TVs trim the outer edge. Raise "Keep clear of the edges" from its usual 2.5% to 5% until the whole display is visible.
Only on your own designs This control only appears when the screen is showing one of your own designs; on the Standard display it does not exist.