HelpLobby TV & screensDevice settings & scheduling

Device settings & scheduling

Each paired screen has its own settings — the board it shows and how it fits the physical TV — plus an optional schedule so the right board shows at the right time of day.

Owner & Manager Where: Devices → a screen 5 min read

Which board & how it fits

In a screen's Display settings, pick the Board design it shows — one of this location's saved boards, or the built-in Standard board.

Board designs fail to load? It says "Couldn't load your board designs." with a Try again button — don't read that as "I have no boards."
The three TV-fitting settings only appear once you pick one of your own designs. Choose a board you built in Displays and three more settings appear underneath — Screen size, Rotation and Keep clear of the edges. On the built-in Standard board they are not on the screen at all, so there's nothing to hunt for.
For example If your TV is mounted sideways and you have never opened Displays, there's no Rotation control to turn. Design a board in Displays first, put it on this screen, and the three settings appear.
SettingChoicesWhat it does
Screen size S, M, L or XL“Roughly how big this TV is, so text is sized to be readable on it.” Only S changes anything — it shows about a quarter fewer rows, so what remains is bigger and readable from across the room. M, L and XL show the board as designed.
Rotation 0°, 90° or 270°“Turn the picture if the TV is mounted sideways.”
Keep clear of the edges 0%, 2.5% or 5%For older TVs that trim the outer edge of the picture. It already sits at 2.5% on a screen nobody has touched, which is why a board normally has a small margin all round. Raise it to 5% only if something still looks chopped off, and drop it to 0% if you want every last pixel on a modern screen.
Why S looks different It doesn't shrink the text — it shows fewer rows, so the ones left are bigger and easier to read from across the room.

Show one counter's calls

A screen can be tied to one counter of its line, so it shows only the calls to that counter. Choose it under "Show calls for" in the screen's Display settings. Every screen starts on "The whole line".

For example A clinic has three consulting rooms on one line, with a screen outside each. Set the screen outside Room 2 to show calls for Room 2, and it shows only the numbers called to Room 2 — not Room 1's or Room 3's.

The waiting list on that screen is still the whole line's. Nobody in the waiting room knows yet which room will call them, so every screen keeps showing everyone who is waiting.

Don't see "Show calls for"? It only appears when the screen's line has two or more counters. With a single counter, the whole line and that counter are the same thing. Add counters under Stations.
If the counter is removed The screen does not go blank — it goes back to showing the calls for the whole line. The Devices list marks it "Counter removed — showing the whole line" until you pick another counter or save it as the whole line.

Scheduling boards

Add a schedule to swap boards automatically — a list of slots, each with a board, day chips and a from/to time.

For example A "now serving" board runs during opening hours and a quieter notice board after close. No slots means the screen just shows its chosen board all the time.

Three rules to know before you build one, because each of them surprises people.

RuleWhat the screen says
A slot can only name a board you designed The built-in Standard board is not offered, so a schedule can never switch a screen back to the plain one, and it can never switch the screen to nothing at all.
When two slots overlap, the first one in the list wins “When slots overlap, the first one listed wins.”
Ticking no days means every day, not no days “No days ticked — this runs every day. Use Remove to disable it.” So to turn a slot off, delete it — don't untick the days.

Remote control

Manage the TV without walking over to it. The panel says it plainly — "Send a one-off command to the paired screen — the TV acts the moment it next checks in."

Allow a few seconds Only one command can be in flight at a time.
You pressWhat happens
Reload Makes the TV reload the board, to pick up a change straight away.
Identify The screen flashes a full-screen panel for about eight seconds showing that screen's name and code. This is how you tell which of four TVs in a lobby you are about to change.
Replace board code Gives the screen a brand-new address and the old one stops working immediately, so a TV showing the old link goes dead until it is pointed at the new one. Use it when a screen changes hands or a link has got out — never as a way to fix a blank board.
Preview on the TV Puts the design you're looking at onto the real screen for about a minute, then the screen goes back to whatever is assigned to it. This is how you answer "will this actually look right on my TV?" before committing to it. Only offered when the screen is set to one of your own designs.
Unpair Disconnects the TV but keeps the screen in your list, ready to pair again — "Unpaired. Pair a TV to it whenever you're ready." It also replaces the board's web address, so the old link goes dead — the confirm says so. How the screen is set up (board, size, rotation, schedule) is kept.
The exact confirm message "The TV showing it stops, and its board code is replaced so the old link can't be reopened."
Unpair vs. removing the screen Removing the screen altogether is a different button on the Devices list, and it takes those settings with it. Both ask you to confirm first.
Half-changed settings aren't lost silently. If you close the settings panel with unsaved edits, turnda asks "Leave without saving?" and tells you your changes have not been saved — so choose Stay on this page and press Save, or choose Leave and discard on purpose.
Edges of the board cut off? Some TVs trim the outer edge. Raise "Keep clear of the edges" from its usual 2.5% to 5% until the whole board is visible.
Only on your own designs This control only appears when the screen is showing one of your own designs; on the Standard board it does not exist.