HelpGetting startedThe setup checklist

The setup checklist

The screen that used to be called Get started is now Guided setup. It asks a few easy questions, one at a time, and makes the location for you.

Owner Where: Guided setup 1 min read
Quick answer. Open Guided setup in the side menu. It is always there for the owner, even once you are live, because it is how you add a second location. The full steps are in Guided setup; the first line is in Set up your first line.

Where it is

  • Guided setup lives in the owner's side menu, and it stays there always — it does not hide once you have a working line.
  • A brand-new owner with no location yet is sent straight to it as their first screen.
  • You can stop and come back. Your answers are saved as you go, and Carry on where you stopped appears on the first screen.
  • Staff and managers do not see it. Only the owner can add a location, and your package sets how many locations the business can have: at the limit, the app asks you to choose a bigger package in Billing. See Package limits.

Once you are live

  • Guided setup offers to copy a location you already have, so a second location takes about a minute. Or choose Start fresh to answer every question for the new place.
  • The running count of what is done, the Fix → shortcuts and the still needed to open message belong to Locations, not to Guided setup.
  • Each location on Locations carries its own setup-status card — rings for what is Set, what is on a safe Default, and what still needs attention.
What is still needed to open is on Locations. If a location's setup is done but the line will not open, look on that location's card in Locations. It says what is still needed.

Related: Business branding · Invite your team · Pair a device · Locations hub · Billing & packages · Go-live checklist