Schedule: the week and Assign
The Staff tab is where the schedule is lived in. It shows the week for everyone at a location, a view of today, and the buttons that give people their timetable.
Who sees this tab
The owner always does. A manager sees it once staff scheduling is on and Manage the schedule is theirs. Staff never see it. Before staff scheduling is on, the owner sees Set who works when instead — see Schedule: who works when.
Assign — give people a timetable
- Press Assign, the main button in the tab’s top row.
- Under What to give them, choose A roster and pick which one, or choose Works whenever we are open. “Works whenever we are open” means no roster — they work every hour the line is open, from the date you pick. A roster they were on ends the day before.
- Under Who, press + Add a line or a person. Add a whole line (for example “Whole line: Front desk · 4”) or named people, in any mix. Remove one with the small cross.
- Choose the From date it starts on.
- Read the summary, then press Assign to 3 people. It says how many people will have shifts from that date, how many are leaving which roster, how many are already on this roster (nothing changes for them) and how many appointments with a named person would fall outside the new hours. If there are such appointments you choose what happens to them: move them to the first available person, or leave them as they are.
- The button stays greyed out until you have chosen a roster, chosen who, and there is someone to assign. Hover it to see which.
- A roster that repeats over several weeks says so: “Repeats every 2 weeks · people join its first group.” People you add here join the first group; to put someone in another group, open the roster.
- If you have not made a roster yet, the box says so: “You have not made a roster yet. Make one on the Rosters page, or choose Works whenever we are open.”
The week
The Week view has one row per person and one column per day. Use the arrows for the previous and next week and Find a person to search. The Person filter shows Everyone or just one person — handy for a manager checking one person's week, and it is what the calendar button on the Team page opens. The lines filter shows All lines or one line, and Whole location shows people who serve no line. Each line’s heading says how many people are on it and has a button to hide or show them.
| What you see | What it means |
|---|---|
| A letter tile, for example B | The day’s shift. Two tiles mean a split day. |
| A dashed box | A one-day change over a roster. |
| Hatched box, Leave | The person is away. |
| Day off | Not a working day in their roster. |
| Closed | The line does not open that day. |
| A dash | No schedule: the person works whenever the line is open. |
| Own week | Their own pattern, not a shared roster. |
| Changed afterwards | A day that had already started was changed. The report keeps the original times. |
A key under the week explains these marks. Each person’s row also shows their hours for the week. Is every line covered? under the grid gives, for each day, how many people are working on each line and any time it is open with nobody. Press Fix it, or the line’s button, to see who could cover.
Change one day
Click a person’s box for a day. A box asks Choose what the day is — a shift, two shifts for a split day, or a day off — and then How long it holds.
| How long | What it does |
|---|---|
| This day only | Changes only that date. Their roster is not changed. |
| Every Tuesday from now on | Gives the person their own week from that day, copied from their roster with this one change. |
| Change the roster for everyone | Opens the roster. Offered when the roster repeats over more than one week, because one weekday cannot change for one person alone. |
| Put back on their roster | Returns the person to the shared roster. Their own week stops applying. |
| Leave this day | Opens Leave with the person and the day filled in. |
- If the day has already started, the box says so: “This day has already started — the report keeps the original times.” The change is saved and shown as “Changed afterwards”.
- If the person is on leave that day, leave comes first. A change only shows once the leave is removed.
- A day in the past corrects the record and the report. It does not change what visitors saw that day.
- Take this change off removes a one-day change so the roster shows through again.
Change many boxes at once
Tick boxes — one box, a person’s whole week, a day, everyone on a line, or everyone shown. A bar appears at the bottom saying how many people and boxes you chose.
| Button | What happens |
|---|---|
| Set a shift | Gives the chosen shift (or two, for a split day) to the selected boxes, these days only. It does not change anyone’s roster. |
| Own times… | Gives the selected people their own start and finish for those days. |
| Assign | Opens Assign for the selected people. |
| Leave | Opens Leave for the selected people. |
| Copy to other weeks | Copies the selected boxes to the next few weeks. It tells you how many one-day changes in those weeks would be replaced. Leave is never copied and never overwritten. |
| Clear | Takes the one-day changes off the selected boxes. |
Each action ends with “Done — … set on 4 boxes.” and an Undo button for a few seconds. If part of it cannot be put back because someone else changed it, the page says what was restored and what was left alone.
Same week as another person
On a person’s row, Same week as… gives them another person’s timetable from today. Search for the person, and a sentence tells you exactly what will happen — for example “Priya will work Shop week, like Ben, from today.” Press Copy the week. If the other person works a roster that repeats over several weeks, the copy starts on its first week. If the other person works whenever you are open, there is no week to copy and the choice is greyed out.
The Today view
Switch from Week to Today to see who is meant to be working now. On a narrow window (under 640 pixels) the tab opens on Today. You can show all lines or one.
| What it says | What it means |
|---|---|
| In since 09:02 · at a counter | The person is signed in and at a counter. |
| In since 09:02 · with a visitor | They are serving someone. |
| In since 09:02 · signed in, not at a counter | They are signed in to turnda, but have not taken a counter. |
| Not in · due 09:00 | Their shift has started and they are not in yet. |
| Starts 13:00 | Their shift has not started. |
| Finished 17:00 | Their shift is over. |
| Still at Counter 2 · shift ended 17:10 | They are still at a counter after the end of their shift. Nobody is stopped or signed out while with a visitor. |
| Does not sign in | They have never signed in, so they are never reported late. |
| Covering for Maya | They are standing in for someone on leave. |
“In” means signed in to turnda, at a counter, or with a visitor — whichever was seen first. It does not know about breaks, training or work away from the floor. People on leave or on a day off today are listed at the bottom. People with no shift, roster or leave are not listed: they work whenever the line is open.
Follows the schedule
Each line heading has a Follows the schedule switch. On: visitors can pick a person only when that person is working, and they see who is away. Off: that line ignores the schedule. The question mark beside it explains what the switch means for that line.
Common questions
| Question | Answer |
|---|---|
| There are no people on the Staff tab. | Add people to this location in Team first. The tab says “No people at this location yet” and links to Team. |
| A line has nobody on it. | A person appears on a line once they have a counter on it. You set that in Locations. The tab links to it. |
| Is the report affected by my change? | Changing a day that has not started updates the plan. Changing one that has started is recorded as “Changed afterwards”. |
Related: Schedule: Rosters · Schedule: Leave and cover · Schedule checks