HelpWhat your visitors seeBranding on visitor pages

Branding on visitor pages

Your visitor pages wear your brand — from day one, on the Free package and every other. Your logo and business name lead; turnda keeps only a small "Powered by turnda" footer.

Owner Where: Settings → Business brand 3 min read
There's nothing to unlock. Every package can use branding, and it isn't a paid perk. Set your name and logo and they are what visitors see.

Whose brand shows

Your accountWhat visitors see
Any package, Free included Your company name and logo lead the join page, the tracking page and the kiosk, with a small “Powered by turnda” footer always there too.
No company name set yet Falls back to turnda's own mark until you add one in Business brand.
The lobby TV is the exception See below.

Setting your brand

Set it once in Business brand (owner-only) — your company name and a logo (PNG, JPEG, WEBP, GIF or SVG, up to 256 KB). It's one brand for your whole business, inherited by every location.

Full steps and limits See Business branding, in Settings.

Where it appears

Your name and logo show at the top of the join and tracking pages and on the kiosk. Per-surface colours and text are tuned in Visitor pages — the name and logo themselves come from Business brand.

The lobby-TV display is the exception. By default it does not show your uploaded logo: the Logo band section prints your business name as text. To show your uploaded logo in that band instead, switch on Show logo only in the logo band in the display designer. On a very wide screen the side strips also carry your logo.

If you have set a business name but no logo — or if your logo file ever fails to load — the page shows a small square with your initials instead. It never shows a broken-image icon.

How the initials are worked out

Your nameThe initials shown
Northside Dental Group ND — first letters of the first two words
In & Out Barbers IO
Nomad NO — first two letters, for a one-word name
Worth a glance when you first set your name up This is what a visitor sees until you upload a logo.

Your logo is shown at a fixed height with its own width, so a wide wordmark stays wide and is never cropped into a square. A very small image will look soft blown up — upload the largest version you have.

Where the line and location name print

PageWhat shows
Online appointment, and the WhatsApp-join page A small line under your name: the line and the location, for example “Walk-ins · Northside Dental”. It answers “which poster did I just scan?” The location half is dropped when it simply repeats the line name — so an ordinary single-counter business does not read “Front desk · Front desk”.
Your visitor's own appointment page The line name on its own.
The join page, tracking page and counter tablet Neither — somebody who has scanned your poster and is standing in front of you does not need telling where they are.
A screen that turns a visitor away The same pair, whether or not you've set a brand — somebody told a line is closed still needs to know which line.
One exception, and it is not a bug. The “that link isn't valid” screen names nothing, because a code we do not recognise tells us nothing about which business it was meant for. It prints the code from the link instead, so the visitor can read it out at your counter.

Every visitor page carries a small lower-case “powered by turnda” at the bottom, on every package. Tapping it opens our site in a new tab — it never takes a visitor away from their place in your line.

Still seeing turnda's logo? Either you haven't set a company name yet — add it in Business brand and your brand takes over. Clearing your brand in Business brand returns the pages to turnda's.