The Locations hub

The Locations hub is your control room. Each location is a tab across the top; pick one and you see one simple tree — the locationA physical place your business runs, with its own opening hours and lines. One business can have many locations. You may have seen this called a “branch”, “outlet” or “site”. at the top, then its details, its manager and its linesThe queue visitors join and wait in. A location can run several. You may have seen this called an “area”. hanging off one spine.

• Owners also see a + Add a location tab, to open another location.
• A manager who runs only one location does not see tabs at all — a banner reading “You're managing {place}” takes their place.
• Below the tabs, a header card shows the location's name, time zone, whether hours are set, and how many lines it has.
• Everything about the place itself — name, address, time zone, manager — is on Location details.
• Under that, one connected line down the page holds Location details, Manager, and then every one of your lines — pick a location, then work down the list.

Just under the tabs sits the setup-status card — the one place that answers "where does this location stand?"

• Set — a small dot next to each line, e.g. “6 set”, for settings you've configured yourself.
• Default — a gold dot, e.g. “{n} on safe defaults”, for settings still on turnda's default, which are fine as they are.
• Needs attention — a red dot for essentials still to do. A circle by the location's name shows the count over the words “to fix” — a checkmark once you're there.
• Each not-ready line also carries its own red “Not ready · {n} to do” pill.

The first two rows on the spine open the Location settings pop-up — one place for everything that belongs to the location itself, with a list of sections down the side.

Each line is a single row — its name, whether it is Ready or still needs Finish setup, and two doors.

Line settings' own Setup section alone carries:

+ Add a location opens Guided setup. It is the one way to make a location, and only the owner can do it. The first screen is headed “How do you want to start?”. With a location already in place it says “You already have {your location}. Copying it is the quickest way.”

• If the pop-up says “Nothing will be deleted until these lines are sorted out”, the location is fully intact. Each blocking line is listed with the reason.
• A line that has served visitors is the usual reason. Its answer is the Archive this line button right there — then delete the location, and that history stays in turnda's records.
• A TV still paired to a line: unpair it on the Devices page first. People waiting: serve or clear them. Appointments still to come: cancel them (the visitors are told).

• It's hidden when nothing is archived.
• Not sure yet? Pause the line instead — Pause new joins stops new visitors while leaving everything else alone, and you switch it back on yourself.

A line has more than forty settings across twelve sections, so Line settings has a search box at the top, above everything else.

• Only the owner can copy settings across lines — a manager doesn't see Copy to another line at all, because it reaches lines outside the location they run.

If someone else saves while you have the same line open, their change is already in — you get a red panel at the top of Line settings, never a quiet win or a quiet loss.

• This check covers every way out: the ✕, the Close button, the Escape key, a click on the dark area around the window, a click on the sidebar, and the browser's Back button.
• Reloading or closing the tab gets your browser's own version of the same warning.

A line set to several stops is a JourneyThe whole route of a visit that passes through several stops in order (for example reception, then consult, then pharmacy). Each stop is its own line.. Its row names the journey and the location, and carries a “Journey · {'{N}'} stops” badge.

• Open its Line settings and the Setup section shows the stops in order.
• Reorder them, tap Add a stop, or open any stop's own settings.
• Each stop is a real line with its own counters, hours and “served first” rule.

Related: Journeys (multi-stop visits) · Manager permissions · Billing · Business branding · Design your visitor pages · Turn on appointments · Timing — heads-up & reminders · Design your lobby-TV display · Rate the visit