The Locations hub

The Locations hub is your control room. Each branch is a tab across the top; pick one and you see one simple tree — the locationA place you operate — a branch, shop or site. One account can have many locations; each has its own opening hours and lines. at the top, then its details, its manager and its linesA single waiting line inside a location — the thing people join. Also called an area. hanging off one spine.

• Owners also see a + Add a location tab, to open another branch.
• A manager who runs only one branch does not see tabs at all — a banner reading “You're managing {place}” takes their place.
• Below the tabs, a header card shows the location's name, time zone, whether hours are set, and how many lines it has.
• Under that, one connected line down the page holds Location details, Manager, and then every one of your lines — pick a location, then work down the list.

Just under the tabs sits the setup-status card — the one place that answers "where does this location stand?"

• Set — a small dot next to each line, e.g. “6 set”, for settings you've configured yourself.
• Default — a gold dot, e.g. “{n} on safe defaults”, for settings still on turnda's default, which are fine as they are.
• Needs attention — a red dot for essentials still to do. A circle by the location's name shows the count over the words “to fix” — a checkmark once you're there.
• Each not-ready line also carries its own red “Not ready · {n} to do” pill.

The first two rows on the spine open the Location settings pop-up — one place for everything that belongs to the branch itself, with a list of sections down the side.

Each line is a single row — its name, whether it is Ready or still needs Finish setup, and two doors.

Line settings' own Setup section alone carries:

The copy route is a separate screen headed “Opening another branch?”, saying “You already told us how {your business} runs. We'll copy it.”

• If you see it, the branch is still there — clear the reason it names and try again.
• A line that has ever served somebody is the usual reason; for that line the answer is Archive, not Remove.

• It's hidden when nothing is archived.
• Not sure yet? Pause the line instead — Pause new joins stops new visitors while leaving everything else alone, and you switch it back on yourself.

A line has more than forty settings across nine sections, so Line settings has a search box at the top, above everything else.

• Only the owner can copy settings across lines — a manager doesn't see Copy to another line at all, because it reaches lines outside the branch they run.

If someone else saves while you have the same line open, their change is already in — you get a red panel at the top of Line settings, never a quiet win or a quiet loss.

• This check covers every way out: the ✕, the Close button, the Escape key, a click on the dark area around the window, a click on the sidebar, and the browser's Back button.
• Reloading or closing the tab gets your browser's own version of the same warning.

A line set to several stops is a FlowA visit that passes through several stops in order (e.g. reception → consult → pharmacy). Each stop is its own line.. Its row names the flow and the branch, and carries a “Flow · {'{N}'} stops” badge.

• Open its Line settings and the Setup section shows the stops in order.
• Reorder them, tap Add a stop, or open any stop's own settings.
• Each stop is a real line with its own stations, hours and “served first” rule.

Related: Journeys (multi-stop visits) · Manager permissions · Billing · Business branding · Design your visitor pages · Turn on appointments · Timing — heads-up & reminders · Design your lobby-TV board · Rate the visit