Set up your line

Serving order, capacity, journeys. Pick a topic:

• The Locations hub Your control room — set up and run every branch and line. 5 min
• Location details Name, time zone, language, ticket look and reviews. 3 min
• Opening hours When each line takes people; it closes and reopens itself. 3 min
• Services & slot lengths What people can book, and how long each takes. 3 min
• Stations (serving points) Serving points — the chairs and counters staff sign into. 3 min
• Serving order & fairness Who's called next, and the max-wait safety net. 4 min
• Capacity & privacy Cap the line, and choose what the public sees. 4 min
• Staff latitude & flags How much freedom staff have, plus colour flags. 4 min
• The running-late banner A free “running late” notice on the TV and trackers. 2 min
• Journeys (multi-stop visits) Chain several stops into one guided visit. 4 min