HelpBilling, payments and refundsReseller code

Reseller code

If someone helped you find turnda, a reseller, they may have given you a code. Enter it when you sign up. It does not change your price.

Owner Where: Sign-up form 2 min read
A code can be entered at sign-up, or sent to turnda within 30 days of signing up. You pay the same price either way.

What it is

  • A reseller is someone who introduces businesses. Their code tells us who introduced you.
  • It is set once, at sign-up. You type it in the Partner code (optional) box of the sign-up form. After it is attached it cannot be changed.
  • It does not change what you pay. It is not a coupon, and no discount is given. turnda does not offer coupons.
  • The reseller sees nothing inside your account. Not your visitors, your team or your visits.
  • A reseller earns on the package only. Never on a pack (WhatsApp, text messages or extra visits) or a text registration fee.

How to check it in turnda

  1. At sign-up, find the Partner code (optional) box. Its hint reads: only if the person who told you about turnda gave you a code. Leave it empty if you do not have one.
  2. Type the code exactly as it was given to you. If it is not recognised, the form says “That reseller code isn't recognised. Check it with the person who gave it to you, or leave it empty.”
  3. Finish signing up.

A real example

Ana's accountant Ana signs up on the 3rd and realises on the 20th that she never typed in the code her accountant gave her. She writes to support that day with the code and her business name. It is added, because it is within 30 days.

What happens in turnda

  1. 1You sign up
    Without a code
  2. 2You write to support
    Within 30 days, with the code and your business name
  3. 3The code is added
    Your price does not change
  4. 4After 30 days
    A code can no longer be added
A code entered late.

What you need to do

  • Forgot to enter it? Send it to turnda support (see Contact support) within 30 days of signing up, with the code and your business name.

What turnda does not cover, and who does

Not covered by turndaWho covers it
Any deal between you and the reseller You and the reseller.
A discount for using a code Not offered. A code never changes your price.

Common questions

QuestionAnswer
Can I change the code later? No. A code is set once. If you had none, or it was not recognised and you left the box empty, you can still send the right one to support within 30 days of signing up. A business that already has a code cannot be given another.
Does the reseller see my billing? No. The reseller sees nothing inside your account.

Related: Billing & packages · Create your business