HelpSettings & accountSettings, at a glance
Settings, at a glance
The Settings page is a directory of cards — everything you can configure for your whole business, grouped by section, each card taking you straight to its page. Here is the full map.
Every card, by section
| Card | What happens | Who can |
|---|---|---|
| Business brand | Your company name and logo, shown on every visitor-facing screen and poster. | Owner |
| Visitor-page look | The welcome message and colours of your join and lobby-TV pages. Found through the Settings search box; otherwise use the side menu. | Anyone on the team |
| Visitor language | The language your visitors see when their phone does not ask for one of our six languages. A location can use a different one, and a visitor can switch the language of the pages for their own visit. | Owner |
| Wording and languages | Fix a phrase your visitors read, or add a language by uploading a translation file. | Anyone on the team |
| Across your business | Holds the Priority tiers card (a manager can see it; only the owner changes it), plus the Allow transfers between locations switch (owner only, off by default). | Anyone on the team |
| Line settings | Serving rule, max-wait and capacity. This card is a signpost — each line has its own, set in Locations. Found through the Settings search box; otherwise use the side menu. | Anyone on the team |
| Messaging | Shows which channel visitors get updates by (WhatsApp; text messages are closed in every country until turnda opens one), how it is doing and what it is set to. The channel, payment, zone and limit are changed in Billing. Found through the Settings search box; otherwise use the side menu, under Team & messaging. | Anyone on the team |
| The sender address and the editable wording of each message. Found through the Settings search box; otherwise use the side menu. | Anyone on the team | |
| Manager permissions | What your managers are allowed to do. | Owner |
| Your dashboard language | The language and reading direction of your own dashboard. | Anyone on the team |
| Profile & recovery email | Your name, the two emails on your account, and the weekly digest switch (main owner only). | Anyone on the team |
| Privacy & retention | How long visitor data is kept, your data agreement, exporting your data, and a visitor's data request. | Anyone on the team |
| Billing & package | Your package, the visit meter, the payment method and invoices. | Owner |
| Close account | Stops every line taking new visitors at once and schedules your account for deletion. Reversible until that date, but the period you have already paid for is not refunded. | Owner |
Finding a setting fast
- The Search settings… box at the top of the page finds a card by a plain word — “logo”, “retention” or “language” — so you never need to know which section it lives in.
- The app-wide search shortcut (Ctrl+K) does the same job from anywhere in the app, not just this page.
The live status badge on every card
| Badge | What it means |
|---|---|
| Set | You configured it. |
| On / Off | The position of a switch. |
| Using default | Still on the standard value — fine as it is. |
| Needs attention | Something here needs finishing. |
Owner-only cards
Five cards are the owner's alone — Business brand, Visitor language, Manager permissions, Billing & package, and Close account. A manager simply does not see them, so there is never a locked door to knock on. Everything a manager can see, they can use.
Looking for a per-line setting? Serving order, capacity, hours and the visitor page's privacy are set per line, in Locations → the line's Line settings. Every limit and its current value is also listed on Limits & quotas.
Related: Limits & quotas · The Locations hub · Manager permissions