HelpSet up your lineTicket numbers
Ticket numbers
Every visitor in a line gets a number. You choose where the numbers start, where they end, and how they look.
Quick answer. Open the line's settings, then Visitor page & privacy. Set the first number, the last number, the digits and, if you want one, the letter. When the count reaches the last number it starts again, and it skips any number a visitor is still using.
Example A bakery counter numbers from 1 to 99. Number 99 is given out, so the next visitor gets 1 again — unless the person holding 1 is still waiting, in which case they get 2. Nobody ever has the same number as someone else in the line.
The settings
| Setting | What it does |
|---|---|
| First ticket number each day | The number the day's first visitor gets. It starts again every morning. |
| Last ticket number before it starts again | The highest number the line gives out. After it, the count goes back to the first number. Leave it blank (it reads “No end — keeps counting up”) and the numbers simply keep going up. |
| Ticket number digits (1–5) | Pads every number to at least this width — 7 shows as 0007 at four digits. A longer number is never cut off. |
| Ticket number letter | A letter in front of every number, for example A012. Leave it on “Plain numbers” for none. Give each line its own letter when lines share a display. Best set before you open: changing it during the day renames everyone already waiting. |
When the numbers loop back
- 11, 2, 3, 4, 5Given out in order through the day.
- 2Back to the startAfter 5 the next visitor is offered 1.
- 3Skips numbers in useIf 1 and 2 are still waiting, the new visitor gets 3.
- No two people in the line share a number. A number comes round again only once the person who held it has left.
- The last number must be higher than the first. If it is not, the page says so and does not save. Pick a bigger last number, or clear it.
- Choose a range bigger than the longest your line ever gets. If more visitors are waiting than there are numbers, there is no free number to give.
- The settings screen shows the range in words, for example “3334 to 6764, then starts again at 3334.”
Visits that cross midnight
A visit that starts before midnight and carries on after it keeps the ticket day it started on. Its number does not suddenly reset halfway through.
Related: Location details