HelpInsights & reportsBlueprint

Blueprint

Blueprint draws your whole setup as one chart — the business at the top, then each location, then its lines and their stops. It shows what is missing, and takes you straight to the place that fixes it.

Owner & Manager Where: Blueprint (in the sidebar, under Dashboard) 4 min read

Quick answer. Open Blueprint in the sidebar, just under Dashboard. Each location has a ring. Where a line has a flag such as “No counters yet”, press Fix this. It updates by itself — you never press reload. It is a picture only: it changes nothing until you press a box or Fix this.

Example A salon owner has two locations. Blueprint shows Orchard at 100% with “Nothing missing”, and Tampines at 71% (5 of 7 set up). Under Tampines, the Walk-in line is flagged “No counters yet” and “Opening hours not set”. She presses Fix this beside the first flag, adds a counter, and the ring moves up by itself.

Who sees it

Owners and managers. An owner sees every location. A manager sees only the locations they run. Staff do not have it in their sidebar.

How to read the chart

You see	It means
The business box at the top	Your business, with big numbers for Locations, Lines and People.
A Location box	One place. It shows Open today, Special hours today or Closed today, its numbers (Lines, People, Counters) and its health ring.
A One stop box	A normal line. It shows its Stops, Services, Counters and People, whether Appointments on or Appointments off, and flags for anything missing.
A Journey box	A line with several stops. Its stops are drawn under it in order, each with its own flags, followed by Where each service goes, the route each service takes through the stops. Press Show lines or Hide lines to open or close a location.
The visitor pages row	Under each line: Join page, Kiosk and Appointment page, each marked on or off, and TVs, which counts the paired TVs (“2 paired”).
A box that says Not set up	A place with nothing built in it yet.

Press any box to open its settings. The page's own key, What the colours and badges mean, sits at the bottom.

The health ring and “N of M set up”

Each location has a ring with a percentage, and a line under it such as “5 of 7 set up”. That is a simple count: the number of checks that pass, out of the number of checks that apply. The ring is green when most pass (70% or more) and coral when fewer do.

Check	Passes when	Flag you see when it fails
The place's opening hours	Opening hours have been set for the location (counted once per location).	Opening hours not set for this place
Services	The line has at least one service. Counted only on a line that asks visitors “Services (what they need)”.	No services yet
Counters	The line has at least one counter.	No counters yet
Someone at every counter	Every counter has a person on it. Counted only when the line has counters.	Counters with no one: 2
The line's opening hours	Opening hours have been set for the line.	Opening hours not set
A visitor page	At least one of Join, Kiosk or the Appointment page is on. A paused line also passes this check — its pages are off because of the pause, which “Joining is not paused” already marks down.	No visitor page is on
Joining is not paused	The line is taking joins. A line also fails this when this month's visits are used up.	Joining paused (or “Joining paused: this month's visits are used up”)

A check that does not apply is not counted. A line with no “Services (what they need)” question is not marked down for having no services, and a line with no counters is marked down once for that, not twice.

Fix this

Find a line with a flag, such as No counters yet. A location with nothing wrong says “Nothing missing”. Several flags on one line show the first few and “+2 more”.
Press Fix this. It opens the exact settings that fix that one flag — for example the line's counters, or its Services.
Make the change and save. Come back to Blueprint. The flag is gone and the ring has moved.

A ring below 100% is not an error. A business with one counter that never uses a Kiosk is fine. The ring only counts the checks above, and a flag is a prompt to look, not a fault.

Common questions

Question	Answer
Can I change things on the chart?	No. Press a box or Fix this to open the settings, and change it there.
It says “Nothing to draw yet”.	There is no location yet. Press Add your first location.
It says “We could not draw your blueprint.”	Your setup is not affected. Check your internet and try again.
It says some places or lines are missing.	A very large business has more places or lines than the page can draw, so some are left out. Use the Locations hub for the rest.
A manager cannot see a location.	Managers see only the locations they run.