Appointments: the Week view

The Week view shows a whole week of appointments as a calendar — seven days across, times down the side, every line of the location at once. Use it to see how busy the week is and to find a free gap.

• Each column is one day. The column for today is marked, and each day heading shows the day and how many appointments it has.
• Each appointment sits at its time and is as tall as its length. It shows the visitor’s first name, and the person they asked for if there is one.
• Each line has its own colour. The legend under the controls, headed Lines, lists them, and the same colour is used everywhere on the page.
• Times a line is closed are shaded Closed, and a day it is closed all day says Closed all day.
• A time with one appointment shows that appointment. A time with several shows how many — “3 appointments” — instead of a pile of boxes. Press it and a drawer opens at the side, headed with the day and time, listing every appointment then in time order. Press one in the list to see its details.
• Small marks show a visitor who has checked in, a no-show, a cancelled appointment, and “Not told — call them”, for a visitor turnda could not reach by message.
• An empty week says “No appointments this week — Nobody has an appointment on these days yet.” with New appointment.

You can move around with the arrow keys. A week shows up to 500 appointments; beyond that the page says “This week has more than 500 appointments, so only the earliest are shown. Pick one line to see the rest.”

Beside the week there is a switch, Show closed days and leave. Off, the week shows only appointments. On, it also marks the days and people that cannot take an appointment, so you can see why a day is empty. It remembers your choice on this device.

What the colours mean is printed under the week as a key. A colour always comes with a word, so it can be read without telling colours apart. The same three colours are used on the team calendar and on My calendar.

Show one line narrows the week to a single line. Its first choices are All lines. If you manage more than one location it also offers All locations, and then lists every line under its location; each appointment is shown on its own location’s clock, and the page says when the locations are in different time zones.

Click an appointment and a panel opens at the side with the visitor’s name, the date and time, then:

For an appointment that is still booked, the panel has big action tiles under the details. There are no hidden menus.

Two helpers live on the Day list, not on the Week view. Switch to Day to use them.

Related: Taking an appointment · Managing an appointment (your visitors) · How appointments are called