HelpLobby TV & screensDesign your lobby-TV board

Design your lobby-TV board

The board is the screen in your lobby that shows who's being served. You start from a ready-made layout, then tune it on a canvas that's the real board — what you see is exactly what the TV shows.

Owner, Manager & Location-manager Where: Displays 4 min read
It's not a mock-up. The editor's canvas is the same live board the TV runs, updating as you edit — so you're never guessing how it will look on the wall.

Start from a layout

Open Displays to see a gallery of ready-made layouts — Call board, Now and next, Serving points, Waiting list, Join from your phone, a Journey board, and more.

  • Two buttons at the top switch between Wide screen and Tall screen layouts, for a TV mounted the normal way round or upright.
  • Pick one close to what you want and you'll have a working board in three or four taps.

Two things worth knowing on that page

What you seeWhat it means
“Fits your setup” on a card You have more than one serving point set up, and this is the counters layout — its shape already matches your shop. No other layout ever carries it.
“YOUR BOARDS” row above the gallery Lists boards you have already saved, each labelled Wide screen or Tall screen. It only appears once you have saved one — an empty-looking gallery on day one is normal.

A card marked "a few choices" asks a short question before it opens, so the board it builds is the right shape first time.

  • “How many counters, rooms or chairs serve this queue?” (and one column or two) — starts on the number you already have set up.
  • “How many different services share this screen?”
  • For the video layout: “Where should the video sit, and how many queues go beside it?”

The live editor

Three panes

PaneWhat it is
Rail The sections on the page. Each row has move-up and move-down arrows, and the rail order is the screen order.
Live canvas In the middle — the real board, updating as you edit.
Inspector Two tabs: This section, and Whole board.

Your board can rotate through several pages, each shown for a few seconds.

Along the top bar, left to rightWhat happens
All layouts Goes back to the gallery.
Full size Opens the board at real scale over the whole window. Press Close at the top right, or Esc, to come back.

Also on that top bar

What you seeWhat it means
The board's own name, next to All layouts Only you ever see it. It's how you find the board again.
A badge naming the layout you started from Names the ready-made layout you started from until you change something. From then on it reads “Changed by you” — nothing is unsaved or wrong, it's just no longer the stock layout.
A badge reading “On {{count}} screens” (for example “On 2 screens”) Saving repaints those TVs immediately. Hover it and it says so — “Saving repaints these screens”.
That same badge reading “Not on any screen yet” The most common reason an owner thinks their board isn't working — designing a board and sending it to a screen are two different steps.
Running more than one shop? The Whole board tab asks "Which shop is this screen in?" — so it can pull that branch's queue and its opening hours.

“Set it up for my kind of shop”

Four buttons — Salon, Clinic, Workshop and Café or takeaway — fill in the wording, the colours and what the left-hand column is called, all at once.

It overwrites what is already there, on every page of the board, with no confirmation. They're a shortcut, not a lock-in — everything they set can be changed afterwards. But press one after you have written your own wording and that wording is replaced. Press it first, then make your changes.

What each shortcut actually does

ButtonNow-serving wordColumn nameColoursNames shown?
Salon “In the chair”ChairDark with a warm bronze highlightYes — first names
Clinic “Now called”RoomCalm paper-white with a blue highlightNo
Workshop (unchanged)BayDark with an orange highlight, larger text, 5 rows per panelNo
Café or takeaway “Ready to collect”TillDark with a teal highlightNo
Two of them show names and two do not — check that is what you want. Salon shows first names on the screen; Clinic, Workshop and Café hide them. If you press Salon in a waiting room where people would rather not be named aloud, turn names back off afterwards.

Wide, tall and very wide screens

A board is built either wide or tall, and it's told which by "Which way is the screen?" on the Whole board tab.

Wide board, upright TV? It still works — the sections stack to fit and the editor says so — but it reads better if you start from a Tall screen layout instead.

On a very wide screen — the long, letterbox-shaped ones, wider than an ordinary widescreen TV — the board keeps its normal shape in the middle.

The two strips left over at the sides are filled with your brand colour and your logo (or your business name, if you haven't uploaded one) instead of being left black.

There's nothing to switch on — it happens on the real screen only, so the editor's preview still shows the plain board.

A TV mounted sideways doesn't get those side panels. If you turn a screen 90° in its device settings, the board rotates to match but the leftover space stays plain — you may see more empty screen than expected.
What fills the sides best Mounting the TV the normal way round, and picking the layout that matches its shape.

Save & send to a screen

Press Save board and you're prompted to send it to a screen from Devices.

Two different steps Designing the board and pairing a TV — here you make it look right, there you put it on a physical screen.
Leaving with unsaved changes? The editor warns you before you navigate away or close the tab, so a board you've been tuning isn't lost by accident.