Getting started

How it works, first line, go live. Pick a topic:

• How turnda works The whole idea in one watch — a line that runs itself. 3 min
• Which businesses turnda is for Is turnda right for your shop? Where it fits, where it doesn't. 2 min
• Sign in Owners, staff and locked-out — how each gets in. 2 min
• Create your business Make your account and your first location. 3 min
• Recover your account Locked out? How to get back in. 2 min
• I lost my sign-in email and my recovery codes No email and no recovery codes? How we restore the owner. 3 min
• Set up your first line & go live The 5-minute path from empty account to a live line. 5 min
• The setup checklist The Get started checklist — the essentials that get you live. 3 min
• Business, location, line & counter Business, location, line and counter — what each word means. 3 min
• Getting around the app The sidebar, the top bar, and switching locations. 3 min
• Why is a button greyed out? Every greyed-out button says why. 2 min
• First-visit page introductions The short note you see on a page's first visit. 1 min
• Get help & contact support In-app help, this centre, and reaching a human. 2 min
• Go-live checklist The last checks before you open the doors. 2 min
• What counts as a visit What counts as one visit — with a worked example. 2 min
• Guided setup Make a new location by answering plain questions, one at a time. 4 min
• Common questions Quick answers — billing, visits, setup and messaging. 4 min