Fix a problem

Something's wrong? Start here. Pick a topic:

• Troubleshooting: start here Something's wrong? Find the right fix fast. 3 min
• Why isn't my line taking joins? A checklist for a line that won't accept new joins. 4 min
• Nobody's being called / the line isn't moving People waiting but nobody's called — get it moving. 3 min
• A customer says they didn't get notified Why a WhatsApp or email nudge didn't arrive. 3 min
• The lobby board is blank or offline A dark or offline lobby TV — the four causes. 3 min
• Contact support Self-serve first, then how to reach us. 2 min
• Glossary Every turnda term, in plain English. 3 min