Help›WhatsApp
Switch on, zones and packs, privacy, fixes. Pick a topic:
- How WhatsApp works for your visitors Join on the web, tap one button, press Send, get two messages. 4 min
- Switching WhatsApp on Choose a zone and a limit, tick the box, pay. Owner only. 5 min
- WhatsApp zones and packs Five zones, five prices, and what a pack of 1,000 covers. 4 min
- When a message counts, and when you get it back Which WhatsApp messages use your pack, and when one is given back. 4 min
- When WhatsApp is down on our side, and your refund When the problem is ours, and when you are refunded automatically. 4 min
- WhatsApp or text messages: one channel WhatsApp or text messages for the whole business, never both. 3 min
- WhatsApp privacy: what we keep about a visitor’s number What we keep about a visitor’s number, and for how long. 4 min
- A visitor did not get a WhatsApp message The short list of reasons, and the one thing to do for each. 4 min
- The Messaging page: WhatsApp and text messages WhatsApp or text messages: how updates are doing and what they are set to. 6 min
- WhatsApp, start to finish: a walkthrough One café, start to finish, with where to look at each stage. 6 min
- WhatsApp: what happens if… A quick index of “what happens if…” for WhatsApp. 4 min